After your order is successfully placed, an order confirmation and sales receipt will be automatically sent to your email address.

You can also log into your account and view your receipt under “My Orders” or “Order History”.

If you cannot find the email, please check your Spam or Junk folder first.
If you still need assistance, feel free to contact our support team and we will resend the receipt for you.

If you would like to return your order, please contact our customer support team as soon as possible after receiving the product and provide your order number along with details of the issue.

Our team will help confirm your return eligibility and provide the return instructions and return address.

Please note:

• Returned products must remain in their original condition
• Products that have been used, modified, disassembled, or damaged by the customer may not be eligible for return
• Customized products or special orders are generally non-returnable
• Return shipping costs and possible customs fees are usually the buyer’s responsibility unless the issue is caused by product defects

Once the returned item is received and inspected, we will process the refund or replacement accordingly.

Some out-of-stock mining machines may be restocked depending on market availability and production schedules.

Due to the high-demand and fast-changing nature of the cryptocurrency mining industry, inventory can be affected by chip supply, manufacturing cycles, and market conditions. Certain models may be temporarily unavailable or permanently discontinued.

If you are interested in a specific product, we recommend that you:

• Contact our support team for the latest inventory updates
• Subscribe to restock notifications or email alerts
• Follow our website for new arrivals and product updates

For discontinued or long-term unavailable models, we may also recommend alternative products with similar performance.

Depending on inventory availability, our mining machines may be shipped from multiple global warehouses or partner distribution centers, including Hong Kong, Shenzhen, the United States, and other regions.

We will arrange the most suitable shipping location based on the product model, stock status, and destination country to improve delivery efficiency and reduce shipping time.

Tracking information will be provided once your order has been shipped.

Please note:

• Different products may ship separately from different warehouses
• International shipments may involve customs clearance and import duties
• Delivery times may vary depending on the destination country, shipping carrier, and customs processing

If you would like to confirm the shipping origin or shipping method for a specific miner, please contact our support team before placing your order.