Refund Policy
Refund Policy
We offer a 30-day return service. If you are not satisfied with your order, please contact our customer service team; all of our products come with a 30-day, 100% money-back guarantee. We are dedicated to assisting you!
Order Cancellation
All orders may be canceled prior to shipment. If you have already completed payment for your order and wish to modify or cancel it, please be sure to contact us within 6 hours of placing the order.
Non-Returnable Items
Certain types of items are non-returnable, such as custom-made products (e.g., special-order items or personalized goods) and personal care products (e.g., beauty items).
We will not issue refunds under the following circumstances:
The order could not be delivered due to reasons attributable to you (e.g., providing an incorrect shipping address).
The item has been damaged.
If you have any questions regarding returns, please feel free to contact us via email for assistance.